Overview

At Aten Tech, we specialize in providing expert Infrastructure Operations Support Services tailored to your business's unique needs. Our dedicated, hands-on support ensures your critical infrastructure and operating systems are managed effectively, allowing your organization to maintain smooth and uninterrupted operations. We offer expert consulting experience to respond to, remediate, and provide solutions for all operating system and infrastructure-dependent business and mission-critical environments.

Service Includes:

1. Critical Infrastructure Support

24/7 Monitoring & Response: Our team provides round-the-clock monitoring and rapid response to any issues that may arise, ensuring minimal downtime and quick resolution of problems.

Incident Management: We handle all aspects of incident management, from initial identification and logging to resolution and post-incident review, ensuring a comprehensive approach to maintaining your infrastructure.

2. Operating Systems Support

OS Installation & Configuration: Our experts manage the installation and configuration of various operating systems, ensuring they are optimized for your specific business needs.

Patch Management: We keep your operating systems up-to-date with the latest patches and updates, protecting your infrastructure from vulnerabilities and ensuring peak performance.

3. Remediation Services

Problem Identification & Resolution: We quickly identify the root causes of infrastructure issues and implement effective solutions to prevent recurrence.

Risk Mitigation: Our team works proactively to identify potential risks and vulnerabilities, implementing measures to mitigate these risks before they impact your operations.

4. Solution Design & Implementation

Customized Solutions: We design and implement customized solutions tailored to your specific infrastructure needs, ensuring they align with your business goals.

Infrastructure Optimization: Our experts optimize your existing infrastructure, enhancing performance, scalability, and reliability.

5. Business Continuity & Disaster Recovery

Disaster Recovery Planning: We develop and implement comprehensive disaster recovery plans to ensure business continuity in the event of a disaster.

Backup and Recovery: Our services include robust backup and recovery solutions to protect your critical data and ensure quick recovery from data loss events.
Mission-Critical Support

High Availability Solutions: We design and implement high availability solutions to ensure your mission-critical applications and systems are always operational.

Performance Tuning: Our team continuously monitors and tunes the performance of your mission-critical systems, ensuring they meet the demands of your business.

Pricing

Our Infrastructure Operations Support Services are priced at $150 per hour, providing exceptional value for expert-level support and consulting. For businesses seeking ongoing support, we offer special retainer packages:

Retainer Package: $6600 for 3-6 months

Flexibility: This package offers flexible usage based on your specific support needs, ensuring you get the assistance you require when you need it.

Cost Savings: The retainer package provides significant cost savings compared to hourly rates, making it an ideal choice for businesses that require regular infrastructure support.

Why Choose Aten Tech?

Expertise: Our team comprises highly skilled professionals with extensive experience in infrastructure operations and support.
Reliability: We are committed to providing reliable and timely support, ensuring your infrastructure is always operational.

Customization: We tailor our services to meet your specific requirements, ensuring maximum relevance and effectiveness.
Proactive Approach: We proactively identify potential issues and implement preventive measures to avoid future disruptions.

Client-Centric Focus: At Aten Tech, we prioritize our clients' needs, offering personalized service and building long-term relationships based on trust and satisfaction.